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You can now lodge your return online, for a quicker response and easier tracking. Simply enter your email address and order number below to get started! 

Returns Policy
Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange, however a Credit note or Gift Card can be arranged equal to the value of your items, provided all items are returned in original condition and packaging.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 28 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Exchanges (if applicable)
If for some reason your item is not quite right and you would like to exchange it for the same or similar item, send us an email at and send your item to: MYB Returns : 8 Warrida street Karratha Western Australia AU 6714.
To return your product, you should mail your product to: MYB Returns : 8 Warrida street Karratha Western Australia AU 6714
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Where you have been sent an incorrect item or goods are faulty, a full credit and/or replacement will be offered at Move Your Body's expense.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary, however upon receipt of your return we endeavour to have your return processed and dispatched back out to you as soon as possible.

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