You can now lodge your return online, for a quicker response and easier tracking. Simply enter your email address and order number below to get started!
Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange, however a Credit note or Gift Card can be arranged equal to the value of your items, provided all items are returned in original condition and packaging.
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 28 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If for some reason your item is not quite right and you would like to exchange it for the same or similar item, send us an email at email@example.com and send your item to: MYB Returns : 8 Warrida street Karratha Western Australia AU 6714.
To return your product, you should mail your product to: MYB Returns : 8 Warrida street Karratha Western Australia AU 6714